Frequently Asked Questions
What should I check before calling for service?
Always check your thermostat settings and make sure the proper mode is selected. Many thermostats have batteries that should be replaced at least once a year. Check to make sure you have power to each piece of equipment. Check breakers, switches, and disconnects. Inspect around your furnace and air conditioner. Look for anything unusual.
"My sincere thanks to you and your company for the prompt and courteous service rendered to my family recently when we were trying to determine what to do about our expired air conditioner/heater. Within a few days the problem was analyzed, a replacement found and installed." -A.J.
What does SEER mean?
Seasonal Energy Efficiency Ratio. The total cooling of an air conditioner or heat pump in BTUs during its normal annual usage period for cooling divided by the total electrical energy input in watt-hours during the same period. This is a good guide for comparing air conditioners. Generally speaking, for each point improvement in SEER, you will receive 5-10% improvement in electric usage for that air conditioner.
What does AFUE mean?
Annual Fuel Utilization Efficiency. The annualized average efficiency of a fuel-fired appliance, taking into account the effect of on-off operation. In a practical sense, this percent tells you what percent of the gas is used to produce heat. For example, a 90% AFUE gas furnace uses 90% of the fuel to heat your home with only 10% waste.
How frequently should I maintain my equipment?
You should have a thorough inspection and cleaning of your system each pre-season. Monthly filter changes are recommended unless you have an air cleaner.
Are there benefits to better air filters?
Yes. High efficiency air cleaners do a much better job of removing airborne particulate. This is especially useful if you or someone in your home has allergies. To get maximum benefit from an air cleaner, you should run your fan continuously.
Should I have my ducts cleaned? How often?
Regularly performed system maintenance helps to keep the duct system clean, however dust and debris can accumulate over time. Our NATE certified technicians can examine the condition of your ductwork and recommend if you would benefit from a professional duct cleaning. Systems over ten years old may need cleaning and should be evaluated. It is also a good idea to have ducts cleaned after a major renovation to remove debris.
What do zoning controls do in your home?
Zoning helps to maintain even temperatures throughout a home by independently controlling each zone. This is accomplished by using zone dampers to regulate air flow to each zone.