"Had 3 estimates done and Chris Andrews explained everything about new Carrier systems and what met my needs."
"E. Smith is an exceptional company."
"From my initial meeting to the consultant visit to the installation... everything about the experience was professional, friendly and efficient! Couldn't be happier with the whole experience."
"For a major purchase this was one of the best experiences. Sales Rep was timely, professional and knowledgeable. After getting a second quote, which was higher, I did share with him some observations made by that vendor and he had the work done at no cost to me. The installation technicians were professional, knowledgeable, friendly, neat and took great pride in their work. The post sale experience has been great with a final inspection, a free one year service agreement and a thank you gift of cookies which the kids loved. I have never been so pleased with a vendor as I have been with E Smith Heating & Air Conditioning."
"I am a longtime customer of E. Smith; they service 4 houses for me."
"I am extremely pleased with E. Smith – that is why I recommended them to my friend."
"My air was completely out and they came the very next morning. It was 90+ degrees. I was very thankful."
"Air flow was not as good as I expected with the new system– there was a pipe leaking overhead at the ceiling. The ducting had become disengaged and the company responded quickly to repair."
"E. Smith is the only heating and air company I have ever used."
"From the salesman to the installers – a very high level of customer service. The installers, Derrick and John, explained in detail everything about the new system that was installed – and took time to answer all my questions. They also reconfigured the ductwork so that I would get the highest benefit from the new a.c. and furnace. I would highly recommend this company."
"We have used E. Smith since 1991. Once I used a different company – I regretted it and had E. Smith fix their mistakes."
"Workers were very well organized and efficient in their work. Also they were very neat and cleaned the area after the job."
"We have been maintenance clients for HVAC with E. Smith for several years. Very pleased with the smooth way it went installing two new units."
"My sincere thanks to you and your company for the prompt and courteous service rendered to my family recently when we were trying to determine what to do about our expired air conditioner/heater. Within a few days the problem was analyzed, a replacement found and installed by two very professional men – namely Sean and Donald. Those two men arrived on schedule, removed the old unit, cleaned the shell before placing the new unit in the sleeve and were finished in a very short period of time. My thanks to you for the service your company provided our family. It was typical of the standards upheld by E. Smith Heating and Air."