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"I use E. Smith; I've used them
a number of years, and I've got a contract with them. They've fixed my air
conditioner on two or three occasions. I've been pretty happy with E.
Smith."
"I use E.
Smith, and I think that they are reasonable; l think that they are prompt, and I
don't have any problems with the service that they provide. I have been using
them for four or five years. They put in a whole new unit for me, and they did
very well; there were no problems."
"I think E.
Smith is very good; I haven't had a lot of serious problems, but I think they
are very good. I would give them an A+."
"We’ve used E. Smith in the past, and that's been for business and for a
personal thing in the recent times that I've used them. I used them two or three
years ago. I don't have a contract; they've just replaced units for me, one in
my home and two at my restaurant. They did a lot that I would have to go
ahead and give them an A."
"E. Smith was
recommended to me, and we've been very pleased with them. They didn't try to
tell me that various relay switches were not working when in fact they were, you
know, those kinds of things that most people who come out to do your check-up
do, to try to get you to throw in another thing that needs to have work done.
I've found that with other people that I've used, there were questionable things
that that came up whereas E. Smith just came in and did a really thorough job.
They checked out the furnace and air conditioning, put in some more stuff in our
air conditioning, and added some more Freon when it needed it. They just said
everything was fine, they cleaned it up and they tweaked anything that needed to
be tweaked. That was golden. I was really pleased with them.
"We've been
using E. Smith Heating & Air in Marietta, and they've been fantastic. I liked
that they were very efficient, and their work's been good."
"They are just
absolutely the best service company I’ve ever encountered. First of all,
they have a salesman that's very, very knowledgeable about heating and air
conditioning systems. They go through what they have, and they specify. They
kind of plan what you really need. They don't seem to lead you into unnecessary
equipment, and where there are alternatives, they give you alternatives. In
fact, I had a guy just recently that told me things I could do that weren't even
things his company sells. He said, 'Well, you could do this; you could do that-,
It was really pretty straightforward, good stuff. Then the installers came, and
they were very professional, they did a good job, they cleaned it up and
everything was working right. The best part about it was that they had a third
party, which apparently was an engineer of some kind-probably electronics or
mechanical-somebody that was well educated, and he came back out after the work
was done. After the installation, he re-checked all of the electronic parts and
reset some things for me and said, 'It's going to work better this way. It
was very, very well done and their workers are professional and knowledgeable."
"I just had to put in a unit. I had a Trane upstairs, and of course I had a
Trane downstairs too, but my Trane never did work right, and finally it just
stopped cooling. I use E. Smith. It was excellent. I got an estimate from
another company on the unit, and they came out and said $3,900 for just an
upstairs two-tone unit, and I said, 'Good goshl' I finally got them down to like
$2,800 or $2,900, and l called E. Smith's and said, 'What would this cost me?'
and She said, 'Well, that sounds like it'd be about $2,500, but I can't really
tell you, and I'm going to have to check it' So, they sent a marketing person
out here, and he said, 'We can put in for $2,200.' Now, that's nearly half of
what (the other company) had started out with. l let them go ahead and put it
in. Of course, l think E. Smith has always had a reputation of costing a little
bit more, but I think their service is really a guaranteed service, no question
about it. I was pleased with their installation. They installed a Carrier, which
I like, and which I had in my last house. They handle those a lot now."
"I use E. Smith
Heating & Air Conditioning. l am satisfied with them. They've put our new
furnace in, as well as a new air conditioner. It was a pretty big job; we were
real happy with them. I'd say they deserve an A. They did a real good job. They
had really reasonable rates, and they were really professional and fast, and we
liked them a lot."
"I just had a
new air conditioner and a new furnace put in. I went stir E. Smith for that.
They did a good job; it was about eight grand worth. They did a furnace
and a new air conditioner. They had the best price for the exact same product
that everybody else was offering. I mean, eight grand is eight grand. We got
everyone's prices on the same unit, and they came out the cheapest."
"We use E.
Smith. We have a contract with them. They are always professional and
great."
"I use E. Smith
for heating and air conditioning. They're absolutely perfect. You couldn't get a
more honest, knowledgeable group than that company. I installed two units with
them. Two complete heating and air conditioning units. That was three years ago,
and they're still working great. That company, E. Smith, it's a top drawer
company."
"We've used E.
Smith Heating & Air Conditioning in Marietta for many, many years. We have a
contract with them. They help remind us when we need stuff checked up on."
"We had a
switch problem in our AC unit. E. Smith was great. I called them, and they were
there; they came out the same day. They located the problem and walked me
through the whole thing. I mean, it was very professionally done."
"We have used
someone for heating and air recently, and I really liked them. They were one of
the three that were top-rated. E. Smith, that was it. I liked them a lot, and I
was very pleased. That was a ten out of ten for him. It wasn't an installation;
it was a repair. It was a six-year-old unit that needed some work, and I could
tell that they were very honest and only fixed what needed to be fixed."
"E. Smith takes
care of our heating and air conditioning. We put in a new furnace a few years
ago, and they did that. They can do anything with heating and air conditioning;
they're an excellent company. The technicians are really, really nice; they're a
good group. We've been using them since we've been in the house, almost. It's
just called E. Smith Heating & Air. They've been in Atlanta for quite a while,
but they're really, really good. We have three furnaces in this house; we've
added on a few times, and we have three air conditioning units, and they've done
every bit of them. Any time they need replacing they've done it. The people that
work for them are just real nice when they come in. I tell yow E. Smith is an
excellent heating and air company. We've used them for years. My husband uses
them with his business, too. We really have been happy with them. My mother uses
them, my brother uses them, and I just think they're real honest, good people.
They're located in Marietta."
"E. Smith,
that's it. I have used them a couple times in the past.
Everything is fine with them. They have not installed anything; they did a
couple of repairs. There was sort of maintenance involved with the repairs. It
wasn't major work; it was just the air conditioner. I have to give the guy an A
for going up, because he went up there in the summer time, even though he came
here early."
"We have dealt
with a heating and air company. We have used E. Smith Heating & Air. I would
highly recommend them to anyone considering heating and air work, either
retrofit or new work. I have had no negative experiences stir them whatsoever."
"I use E.
Smith. I have an annual contract with them; they come out twice a year and
inspect. They started up and they installed my system for the building 20 or 25
years ago. l like them."
"I love E.
Smith, I'm serious. This was a couple of years ago, and I tell everyone I come
in contact with. They came out to my house two, maybe three, winders ago because
we had a problem with the pilot light and all sorts of lines. It's a unique kind
of unit for the house. They had to come out, and they had to redo it. In the
course of this, they found that there was a heat exchange problem, and they
needed to replace the heat exchanger. The guy said to me, 'Look, I'm going to
charge you sort of the whole price for this, but we may be able to salvage one
of you parts and be able to use it, in which case, it will be cheaper. But we
won't know that until we get out there and look at its And I said, 'Well, we've
got to have it done anyway, so come out and do it. And we paid them the full
price at the time, because they said that's what it was going to cost. We went
ahead and paid it; we were done with it. And much later, I got a check in the
mail for $1,300, because he said he was going back through the report, and he
noticed that, in fact, they were able to use the part. So, since he told me he
was not going to charge me for that, he sent me the money. I mean, I had totally
written off the money. I got this check for like $I,300. I say very, very good
things about them to anyone who would ever listen to me. They are a really
honest company."
"I use E. Smith
for Heating & Air. I think they do good work, absolutely. They've
installed several new units in my house and serviced them the last three or four
years. I have a contact with them to maintain it. I have no problems with E.
Smith, none. There are no leaks or anything no problems at all with the unit."
"I use E.
Smith, out of Marietta. We do not have a contact. l actually just ended up
meeting the owner's family through volunteer work. He came out, and he worked on
the air conditioner. It wasn't fixed; he came back out for no charge and worked
on it. But he still didn't master whatever was wrong stir it. I want to say he
even came out a third time, and finally, that was it. It was like he was trying
different things because we didn't want to have to replace X, Y, or Z. He's
like, 'No, no, no, you don't have to...' Because it would be like an $8,000
investment. He goes, 'No, no, let me fix this, and I think this is what it is-'
He wanted to try different things. What happened was that it kept switching our
breaker. It was one of the things that worked out. It was an older
gentleman"
"I use E.
Smith. They're just good. I have been using them for a long time. I have a
yearly contract. They come when they're supposed to, and they'll remind me that
l need my check-up."
"We had a
couple heaters put in and an air conditioner put im and we were happy with that.
The name of that company was E. Smith. They were all prompt. What I liked about
them was that they had somebody come out and re-check their work after they
installed it, and he made some corrections, so it was good to know that they
have that quality control in place. They were pretty clean."
"We use E.
Smith. They're wonderful. We've been very pleased with them. They put in a whole
system, and again, they did a great job. They were very professional and on
time. I've been very pleased with the people that are getting the A ratings;
they really are A rating."
"We just had something done. It was E. Smith Heating & Air. They did great. All
those people were great. They didn't install it, but we did talk to them about
when we get the basement finished, about them doing that. Our heat went out
during the middle of the winter, and they were out here within a few hours. They
came from far away. The workers are professional, nice, and hardworking. They
cleaned up after themselves."
"For heating
and air, I’ve got a contact with somebody to come out. E. Smith, that's who we
have the contract with. They were fine. Anytime somebody comes on time, that's
always a plus. Their workers were knowledgeable. I'd recommend them."
"I found a
couple of people that do a good job. I know E. Smith Heating & Air does a good
job. They've just done some repair work, little small stuff. I think the thing I
like about E. Smith is that they're on time."
"The heating
and air conditioning is the only thing that we have done on a yearly basis, and
that's with E. Smith. It works out fine. They always do what they come out to
do, and I don't have to call them back. They will send people out when it's time
for service, like in the fall and the spring kind of thing. It's not specialized
for us; it's just in general. I think it used to be like it was customized to
us, but for this latest one, I got more the impression that it was just kind of
more general."
"E. Smith, I've
just had them on a maintenance contact for a long period of time, and I pay on
the service contact. They're reputable, a number one company, and they're
responsive, although I haven't had too many issues. I did have to replace a
furnace in the new house I'm in, so they came out and did that for me
immediately. it's more just about reliability, in case something does happen. I
know that I can call them, and they'll be out within 24 hours."
"We got a new
heater, and I used E. Smith. They were great. Their price was great. They came
out right away. They didn't try to oversell; they strongly recommended one, and
it wasn't the one that was the most expensive. I really thought that was good.
They're honest."
"It's kind of
common that we are going to have some problems, but they have done a wonderful
job keeping things up and inning for us. We are very pleased with them. I would
definitely give them an A."
"We use E.
Smith. I've been with them for, I think, about three years. I really like the
service technician that comes in. The guy's extremely trustworthy, and I know
that whatever he's telling me is on board and exactly the truth. I'd really have
to look at the invoice to tell you his name, but he's easy to remember; he's
only got one leg. He's got a prosthetic on his other limb. The guy's great."
"In fact, we
just had a heating and air system put in, and we used E.
Smith. Our next-door neighbors also used them. I have to say they didn't leave
very long ago, but we are extremely pleased with them. They showed up on time,
and the salesperson did a good job."
"They replaced
two furnaces, one air conditioning unit, and two thermostats. We had a very
positive experience working with E. Smith Heating & Air Conditioning. Their
price was the best of four companies."
"I would
recommend this company. They were knowledgeable and prompt. It was much less of
a sales job than the experience with another company."
"We have used
E. Smith once or twice a year for five years, and we endorse their good work.
They have very experienced technicians who take pride in their work and their
company."
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